Instructions Manager

Hitchin

The successful candidate will be able to generate instructions in order to increase revenue and profitability for the office. They will also need to cultivate a good relationship with vendors and landlords, generate viewings and financial services leads. They will have a minimum of two years estate agency experience together with a proven ability to exceed targets. They will possess a professional demeanour.

They will have a full driving licence and their own vehicle.

They will be part of the busy residential sales and lettings team and report directly to the Branch Manager.

The position is full time and will involve working weekend days on an office rota basis.

Key Responsibilities: 

Directly focus on generating and gaining new instructions for Lettings and Sales.

Complete and follow up all market appraisals (both Lettings and Sales) with prospective vendors

Value properties efficiently, negotiate the best possible price for the client and produce valuation reports

Represent vendors in negotiations with prospective buyers and landlords

Follow sales through to exchange and completion, using the company CRM to keep records up to date

Liaise with customers and clients in a professional, polite and respectful manner fitting of a Michael Graham representative

Maintain records on the company CRM on a daily basis, ensuring all vendors and landlords are appropriately managed and archived where necessary.

Take responsibility for Vendor and Landlord Care, including arranging 4 week meetings

Offer financial services to every applicant, tenant, landlord and vendor, ensuring it is recorded accurately

Generate business (Lettings and Sales) by; actively promoting our services and pursuing all potential leads

Produce best price guides for your branch and a regular basis

Identify investors and keep updated for properties with other agents

Adhere to the Property Ombudsmen Code of Practice and stay informed with relevant industry legislation

Candidate Profile:

Proficiently use Microsoft Office essential

Competently prioritise work load and deadlines essential

Ability to quickly build rapport and long standing relationships essential

Management experience desirable

Competence in standard RICS Red Book residential valuations is desirable.

MRICS qualification is desirable

Please complete the form below to initiate the application process. You will also be able to upload a CV if applicable.