Lettings Instructions Manager
Northamptonshire/Buckinghamshire/Milton Keynes
The main purpose of the role is to win new listings and gain new rental instructions to drive lettings market share within the Northamptonshire, Milton Keynes and Buckinghamshire areas.
The Michael Graham Group consists of Michael Graham Estate Agents, the regions’ number one Estate Agency selling and letting the finest properties across 8 counties, and Central London, also Mustard Homes selling properties across the Milton Keynes and Towcester areas. With a total of 17 offices, you will be joining a busy department.
You will have a pro-active and entrepreneurial approach to winning new business always searching for the next opportunity. You will build a strong rapport with our Estate Agency and Financial Service teams to increase referral activity and you will build and maintain a comprehensive client and investor database. You will also have excellent industry knowledge alongside a strong knowledge of the geographical area.
In this Lettings Instructions Manager role, day to day you can expect:
Identifying and maximising business opportunities
Carrying out Lettings Valuations and Listings
Booking property viewings and registering applicants
Delivering exceptional customer service over the phone and face to face
Working towards and achieving personal and branch targets
Giving directive to the required branches and educating them on lettings processes
Negotiating and agreeing tenancies
Representing the company in a professional manner
Building strong relationships with local property owners
Adhere to the Property Ombudsmen Code of Practice and stay informed with relevant industry legislation
Skills and experience required:
Lettings experience -preferably already a Lister, Valuer or a Senior Lettings Negotiator looking for progression
Able to generate new business in a target driven environment
Outstanding customer care / customer service experience
Competently prioritise work load and deadlines essential
Excellent verbal and written communication skills
IT literate (MS Office, internet, email systems)
A Full UK driving licence
What's in it for you as a Lettings Instructions Manager?
Full support and training to become ARLA qualified
Competitive basic salary with uncapped commission (Post Probation)
Car Allowance
Please complete the form below to initiate the application process. You will also be able to upload a CV if applicable.